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ROLE GUIDE · 35 KEY POINTS

Operations Coordinator

Coordinate labour, site bookings, schedules and communication between office and site teams.

This guide outlines typical work and the information to include in your application. The team will discuss availability and the requirements of any specific vacancy.

The role

  • Review planned site work with operations managers.
  • Maintain the labour allocation schedule.
  • Confirm team availability.
  • Coordinate site booking details.
  • Record installation and dismantling dates.
  • Share daily work information with supervisors.
  • Check material and transport requests are passed on.
  • Update schedules when plans change.
  • Confirm site contacts and access arrangements.
  • Coordinate information between office and site teams.
  • Record urgent requests for management review.
  • Highlight clashes in the work programme.
  • Track progress updates from supervisors.
  • Maintain clear daily handover notes.
  • Support arrangements for authorised alterations.
  • Coordinate collection requests with transport.
  • Keep operational records current.
  • Escalate resource shortages promptly.
  • Support planning for upcoming projects.
  • Check teams receive the latest agreed instructions.

Working approach

  • Follow the procedures relevant to your assigned duties and working environment.
  • Work within your competence and ask for guidance when a task is outside it.
  • Communicate clearly with colleagues, supervisors and relevant site contacts.
  • Keep the records and documentation appropriate to your role accurate and organised.
  • Plan your work carefully and keep the team informed when priorities change.
  • Raise defects, hazards and unclear instructions promptly through the agreed process.
  • Treat customers, colleagues and other trades professionally and respectfully.
  • Take part in the briefings and coordination needed for your assigned work.
  • Keep relevant role-specific training and qualification details up to date.
  • Be dependable, attentive to detail and willing to learn from feedback.

Your application

  • Describe your experience that is most relevant to this role.
  • Provide accurate details of your qualifications, cards and any expiry dates.
  • Explain your preferred branch, work location and availability.
  • Include references you have permission to share and a current CV.
  • Role availability, employment terms and any required checks will be discussed by the team; this guide is not a confirmed job offer.
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