ROLE GUIDE · 35 KEY POINTS
Office Manager
Oversee daily office operations, supplies, administration and staff support.
This guide outlines typical work and the information to include in your application. The team will discuss availability and the requirements of any specific vacancy.
The role
Plan daily office priorities.- Coordinate administration staff workloads.
- Maintain office procedures and shared working arrangements.
- Monitor supplies and place authorised replenishment orders.
- Organise office equipment maintenance requests.
- Support effective cover during staff absence.
- Coordinate meeting schedules and office calendars.
- Check administrative deadlines are being met.
- Improve filing and document retrieval processes.
- Liaise with operations about office support needs.
- Monitor incoming enquiries and their allocation.
- Support induction arrangements for new office staff.
- Maintain office supplier contacts.
- Review administrative costs within your authority.
- Escalate issues affecting office service.
- Help teams keep records consistent.
- Coordinate routine office facilities matters.
- Support management reporting.
- Handle staff information through the agreed process.
- Review workflow improvements with the team.
Working approach
- Follow the procedures relevant to your assigned duties and working environment.
- Work within your competence and ask for guidance when a task is outside it.
- Communicate clearly with colleagues, supervisors and relevant site contacts.
- Keep the records and documentation appropriate to your role accurate and organised.
- Plan your work carefully and keep the team informed when priorities change.
- Raise defects, hazards and unclear instructions promptly through the agreed process.
- Treat customers, colleagues and other trades professionally and respectfully.
- Take part in the briefings and coordination needed for your assigned work.
- Keep relevant role-specific training and qualification details up to date.
- Be dependable, attentive to detail and willing to learn from feedback.
Your application
- Describe your experience that is most relevant to this role.
- Provide accurate details of your qualifications, cards and any expiry dates.
- Explain your preferred branch, work location and availability.
- Include references you have permission to share and a current CV.
- Role availability, employment terms and any required checks will be discussed by the team; this guide is not a confirmed job offer.